96 Fitzmaurice Street

Wagga Wagga, NSW, 2650

0269 216 508

© 2017 Crowley Fine Foods Pty Ltd

ABN 72 161 947 002

1. Cave BBQ commitment to maintaining your privacy
 Cave BBQ Privacy Statement is in place because we value our clients and website users and recognise their right to keep personal information private. This statement identifies how we handle information we gather during your use of the site or sites affliated with Cave BBQ.

2. Collecting information on Cave BBQ visitors
Cave BBQ collects information on our site for statistical purposes at a gross / aggregate level.  It is non personal and cannot identify an individual.  Cave BBQ utilises this information to assess it's website business performance and enhance our services. As well as the immediate Owners and Staff of Cave BBQ we may choose to share this aggregate data with our partners to improve our business in line with how our customers use our website and services.

IP Addresses
The servers that Cave BBQ domains are maintained on, and sites that Cave BBQ uses to host certain functions may capture IP addresses for statistical or support functions. 
Where applicable by law, IP addresses may be captured during financial transactions by 3rd party sites such as Paypal.

Cookies & Applets
Cave BBQ Online store via Revel Pos uses cookies to provide you with a better experience. These cookies allow us to increase your security by storing your section ID and a way of monitoring single user access and to store shopping cart information prior to finalising the store purchase.


3. Collecting information on Cave BBQ customers
Using the cavebbq.com.au website does not require registration, however certain functions within the website (online ordering) may require further information to be submitted.  Populating forms with email address and communication information such as phone numbers and other personal information will be collated by Cave BBQ and used in conjunction with our Privacy Statement.  Where customers sign up or register for email communication also allows customers to 'opt out' or deregister for email communication.  Customers who have purchased products using our online store through Revel POS and payment functions through Paypal are directed to the Privacy Information, Policies and Statements as governed by those suppliers, which can be found here https://www.paypal.com/au/webapps/mpp/ua/privacy-full

 

4. Credit Card and other Financial Details 
Credit Card transactions and other financial transactions (including any financial function provided by PayPal) are transacted using PayPal.  Cave BBQ does not see nor do we get notified of Credit Card details.  All credit transactions through Paypal are governed by PayPal financial services guide and product disclosure statement and can be found here https://www.paypal.com/au/cgi-bin/marketingweb?cmd=xpt/UserAgreement/ua/PolicyPDS-outside

5. Email communications from Cave BBQ 
 Cave BBQ will provide customers with information about our business opportunities and promotions and may choose to advise you about promtions from our associated partners. Users who have provided email details to Cave BBQ will be automatically registered to our email communications lists and those users will have the option to 'opt out' and de-register from further email communication via certain links contained in future email communications.

6. Storage & Security of Personal Information
Personal (non financial) information obtained at the time of email registration, site registration (through bigcartel.com or paypal.com or paypal.com.au) or via direct email to Cave BBQ is secured and made available only
to Cave BBQ employees.  Cave BBQ will never share your emails with other parties unless expressly authorised to do so via yourself.  Cave BBQ will never sell emails to any other party.
Financial Information is never retained by Cave BBQ.  Any financial information transacted is done so in line with Privacy Statement # 4 (Credit Card and other financial details)

7. Access to Your Information
If you have ordered from Cave BBQ, or communicated with Cave BBQ via email, your information will be collated for communication, order correspondence and shipping purposes with relevance to Cave BBQ business and promotions only.  If you wish Cave BBQ to delete all personal information you may do so by emailing orders@crowleyshotsauce.com.au and requesting all personal information to be removed and deleted from our records.

8. Cave BBQ  Partners & Advertisers
 Cave BBQ  provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Cave BBQ  and we cannot accept responsibility for the conduct of these companies, however you should familiarise yourself with any Privacy and Terms Of Use policies of any site you use from links and passes from within Cave BBQ.  (Example, bigcartel.com and paypal.com)

9. Feedback
 Cave BBQ  welcomes ideas and feedback about all aspects of the site. Cave BBQ  stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Cave BBQ  partners either in aggregate form or with specific identifying characteristics removed. 


10. Privacy & Site Changes
 From time to time, Cave BBQ  may review and update its privacy statement. Revised versions will be updated on the website.
 

Our Privacy Policy and Your Information